Frequently Asked Questions (FAQ)
Welcome to the FAQ section! Below you’ll find answers to the most common questions about our Privacy Pack, consulting services, and navigating the site. If your question isn’t answered here, feel free to get in touch — I’m always happy to help.
What is the Privacy Pack?
The Privacy Pack is a downloadable set of practical tools and resources tailored specifically for natural therapists. It includes essential templates, checklists, and guidance documents to help you protect client data and meet privacy obligations. The files are delivered in a zipped (.zip) folder for easy access.
How do I download the Privacy Pack after purchasing?
Once you’ve completed your purchase, you’ll receive an email with a download link.
Click the link to download the .zip file to your device.
To open the file:
On a computer: right-click and select "Extract All" or "Unzip."
On a phone or tablet: make sure you have an app that can unzip files.
If you have trouble opening the file, feel free to contact me.
How do I book a consultation with you?
To book a consultation:
Head to the Consulting Services page.
Fill out the quick form with your details and any specific needs.
I’ll get back to you by email or phone within 1–2 business days to confirm the details and schedule your session.
What happens during a consultation?
Each consultation is tailored to your needs. We’ll go over your current privacy practices, identify gaps, and create a clear plan to improve your data security. Whether you're just starting or reviewing your setup, I’ll walk you through every step — simply and practically.
How do I pay for services or digital downloads?
All payments are processed securely on the website using a trusted payment gateway. Once your payment is confirmed, you’ll either:
Receive your download link instantly, or
Be contacted to schedule your consultation (if booking a service).
How do I get in touch with you?
You can get in contact any time by:
Filling out the contact form on the Contact page
Emailing me directly at [your email address]
I aim to respond within 1–2 business days.
What if I need help with my download or have questions after purchase?
I’m here to help! If you run into any issues or have questions after purchasing, just reach out via the Contact page. Whether it's file access, technical hiccups, or next steps — I’ve got you covered.
Is my information safe when I use this site?
Absolutely. Your privacy and data security are a top priority. All transactions are secure, and your personal information is handled with care. For more information, check out our Privacy Policy.